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Automation Rules

Intelligent workflow control without writing code

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Two Types of Rules

Control both pricing and workflow with sophisticated logic

Pricing Rules

Automatically adjust pricing based on various conditions to maximize revenue and customer satisfaction.

  • Make cheapest addon free
  • Percentage discounts by order value
  • VIP customer pricing tiers
  • Bulk order discounts
  • Vehicle-specific pricing
  • Seasonal promotions

Workflow Rules

Control how files are processed, routed, and managed throughout your business workflow.

  • Auto-approve low-risk files
  • Flag high-performance requests
  • Route ECUs to specialists
  • Notification triggers
  • File retention policies
  • Priority queue assignment

Example Rules

Build complex logic with simple IF/THEN statements

IF order_value > £500 → THEN discount = 10%

Automatic bulk discount

IF customer_type = "trade" → THEN make_cheapest_addon_free

Trade customer benefit

IF ecu_type = "MED17" AND addon = "Stage2" → THEN require_manual_review

Complex ECU safety check

IF modification = "Pops & Bangs" → THEN send_notification_to = "specialist@example.com"

Route to specialist

IF customer_orders >= 10 → THEN upgrade_to_vip_pricing

Loyalty rewards

Advanced Use Cases

Real-world scenarios where automation rules shine

Seasonal Promotions

Create time-based pricing rules for Black Friday, summer sales, or special events

Referral Discounts

Automatically apply discounts when customers refer new business

Trial Period Rules

Offer first-time customers special pricing or free addons

Geographic Pricing

Adjust pricing based on customer location or market

Risk Management

Flag high-risk modifications for manual review before processing

Customer Segments

Different pricing and service levels for retail vs trade customers

Start automating your business logic

Automation Rules are included in the Professional plan

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